FAQ

 

FAQ

How much does it cost?

Since each project we work on is unique in product, design, and quantity we need to create a custom quote for each.  In general, factors that dictate pricing are: style or brand of apparel (Heavy Weight T-shirt,  Tri-blend long-sleeve, Gildan hoodie, etc.) / number of print locations (front only, front and sleeve, etc.) / number of colors in each print location (1 color – 12 color) / quantity ordered (price breaks at 12, 25, 50, 100, 200, 350, 500, etc...)

How can I get a quote?

If you are unsure about product or how many colors are in your designs – please give us as much information as possible for what you are looking for by filling out this form.

What products do you have?

We order in blank apparel for each individual project, which means the choices are almost endless.  Some of our favorites are: Next Level, Bella Canvas, and Independent Trading Co.– but, we have thousands of more options.  Please inquire.

What is your minimum order size?

Due to the time and cost associated with a project, 24 pieces  is our minimum order size.   However, a combination of same material t-shirts,  sweatshirts , long sleeve t-shirts, etc.  can be printed with the same artwork and  ink colors.  

How long does it take?

Production takes about 10-14 working days from when we receive the product and artwork is approved (does not include shipping).  However, we offer no guarantees on that time frame. 

I didn't plan that far ahead.  Any chance you can get it done sooner?

Yes, there is a chance depending on our production schedule. If our production schedule allows for an additional project by your deadline – a rush charge will be applied.  Please inquire if you need a rush.

1 Day……..$150 or 25%*
2 Days……$120 or 20%*
3 Days……$100 or 18%*
4 Days……$75 or 15%*
5 Days……$50 or 10%*
6 Days……$40 or 8%*
7 Days……$30 or 7%*
8 Days……$20 or 6%*
9 Days……$10 or 5%*
*Whichever is greater

*Note: Days start after PO, ALL garments and approval have been received- minimum 24 hours needed for 1 day

Once I finalize my order will I still be able to make changes?

After the order has been placed & artwork is approved we move very quickly.  This makes it difficult to make any changes.  Please make sure that you have double checked your order before you place it and carefully review your artwork proof* before approving.

* You are responsible for any inaccuracies in artwork that has been approved.   

What are my payment options?

We ask for half up front and half on completion of the job for new customers.  Note- MN charges a 7.5% tax on nonessential garments.

Cash
Check (business or school only) no personal checks
Credit card (Visa, MasterCard, Discover) In person only.
Cash App or Venmo

Can I supply my own artwork?

Yes please.  We ask that you provide your print ready artwork (text in outlines) in one of the following:
.pdf  [vector only]
.ai - Adobe Illustrator [vector only]
.eps - Encapsulated Post Script  [vector only]
.psd - Photoshop Document  [300dpi at 100% print size]
.jpg - Jpeg image [300dpi at 100% print size]

For more info on artwork guidelines, visit here

I can not provide any of the recommend file types, can you help me with design?

Absolutely.  We can work with you and create your design for you. Please inquire about design rates.

My company logo has a specific color - can you match it?

Yes. We use the Pantone Matching System (PMS) - it is the standard when it come to colors.  We will need you to provide us with the Pantone number (eg. PMS 186 red) and we will come as close as possible. 

When can I pick up my order?

We will notify you via email when your order is ready to pick up in our studio.

Generally, our studio pick-up hours are Monday - Friday 10am-4pm.

Still have questions? Shoot us a message at info@alchemistprintingcompany.com